4 optimization – Polycom Version 1.4.x 17 User Manual
Page 5
Administrator Guide - SoundPoint
®
IP / SoundStation
®
IP
Table of Contents
Copyright © 2004 Polycom, Inc.
iii
3.6 Advanced Server Features ........................................49
3.6.1 Voicemail Integration ..................................................................................................................... 49
3.6.2 Multiple Registrations..................................................................................................................... 50
3.6.3 ACD login / logout ......................................................................................................................... 52
3.6.4 ACD agent available / unavailable.................................................................................................. 53
3.6.5 Server Redundancy ........................................................................................................................ 53
3.7 Accessory Internet Features.......................................54
3.8 Security Features .....................................................54
3.8.1 Local User and Administrator Privilege Levels.................................................................................. 54
3.8.2 Incoming Signaling Validation......................................................................................................... 55
4 Optimization .................................................... 57
4.1 Ethernet Switch .......................................................57
4.2 Application Network Setup .......................................57
4.2.1 RTP Ports ....................................................................................................................................... 57
4.2.2 Working with Network Address Translation (NAT) ............................................................................ 58
4.3 Updating and Rebooting...........................................59
4.4 Event Logging .........................................................60
4.5 Audio Quality Issues and VLANs ................................61
4.5.1 IP TOS ........................................................................................................................................... 62
4.5.2 IEEE 802.1p/Q............................................................................................................................... 62
4.5.3 RTCP Support ................................................................................................................................. 63
4.6 Configuration Files...................................................65
4.6.1.1 Localization
4.6.1.2 User Preferences
4.6.1.3 Tones
4.6.1.4 Sampled Audio for Sound Effects
4.6.1.5 Sound Effects
4.6.1.6 Voice Settings
4.6.1.7 Quality of Service