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4 optimization – Polycom Version 1.4.x 17 User Manual

Page 5

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Administrator Guide - SoundPoint

®

IP / SoundStation

®

IP

Table of Contents

Copyright © 2004 Polycom, Inc.

iii

3.5.2 Downloadable Fonts ....................................................................................................................... 48
3.5.3 Synthesized Call Progress Tones...................................................................................................... 48

3.6 Advanced Server Features ........................................49

3.6.1 Voicemail Integration ..................................................................................................................... 49
3.6.2 Multiple Registrations..................................................................................................................... 50
3.6.3 ACD login / logout ......................................................................................................................... 52
3.6.4 ACD agent available / unavailable.................................................................................................. 53
3.6.5 Server Redundancy ........................................................................................................................ 53

3.6.5.1 DNS SIP Server Name Resolution...........................................................................................54

3.7 Accessory Internet Features.......................................54

3.7.1 MicroBrowser................................................................................................................................. 54

3.8 Security Features .....................................................54

3.8.1 Local User and Administrator Privilege Levels.................................................................................. 54
3.8.2 Incoming Signaling Validation......................................................................................................... 55

4 Optimization .................................................... 57

4.1 Ethernet Switch .......................................................57

4.2 Application Network Setup .......................................57

4.2.1 RTP Ports ....................................................................................................................................... 57
4.2.2 Working with Network Address Translation (NAT) ............................................................................ 58

4.3 Updating and Rebooting...........................................59

4.4 Event Logging .........................................................60

4.5 Audio Quality Issues and VLANs ................................61

4.5.1 IP TOS ........................................................................................................................................... 62
4.5.2 IEEE 802.1p/Q............................................................................................................................... 62
4.5.3 RTCP Support ................................................................................................................................. 63

4.6 Configuration Files...................................................65

4.6.1 Core Configuration - ipmid.cfg ........................................................................................................ 65

4.6.1.1 Localization .................................................................................................65
4.6.1.2 User Preferences ..................................................................................69
4.6.1.3 Tones .................................................................................................................70
4.6.1.4 Sampled Audio for Sound Effects ..............................................................72
4.6.1.5 Sound Effects ...........................................................................................73
4.6.1.6 Voice Settings ......................................................................................................78
4.6.1.7 Quality of Service ..................................................................................................86