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2 call management features, 1 automatic off-hook call placement, 2 call hold – Polycom Version 1.4.x 17 User Manual

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Administrator Guide - SoundPoint

®

IP / SoundStation

®

IP

Features

Copyright © 2004 Polycom, Inc.

37

3.2 Call Management Features

3.2.1 Automatic Off-hook Call Placement

The phone supports an optional automatic off-hook call placement feature for each
registration.

3.2.2 Call Hold

Call hold is a fundamental feature of the phone. The purpose of hold is to pause activ-
ity on one call so that the user may use the phone for another task, such as to make or
receive another call. Network signalling is employed to request that the remote party
stop sending media and to inform them that they are being held. A configurable local
hold reminder feature can be used to remind the user that they have placed calls on
hold.

Central
(boot
server)

Configuration file:
phone1.cfg

Specify which registrations have the feature and what
contact to call when going off hook.

For more information, see 4.6.3.2.2 Automatic Off-
hook Call Placement on page 123.

Local

Web Server
(if enabled)

None.

Local Phone User
Interface

None.

Central
(boot
server)

Configuration file:
sip.cfg

Specify whether RFC 2543 (c=0.0.0.0) or RFC 3264 (a=sen-
donly or a=inactive) outgoing hold signalling is used.

For more information, see 4.6.2.1.3 SIP on
page 115
.

Configuration file:
ipmid.cfg

Specify local hold reminder options.

For more information, see 4.6.1.10.1 Hold, Local
Reminder on page 93
.

Local

Web Server
(if enabled)

Specify whether or not to use RFC 2543 (c=0.0.0.0) outgo-
ing hold signalling. The alternative is RFC 3264 (a=sen-
donly or a=inactive). .

Local Phone User
Interface

Use the SIP Configuration menu to specify whether or not to
use RFC 2543 (c=0.0.0.0) outgoing hold signalling. The
alternative is RFC 3264 (a=sendonly or a=inactive).