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Troubleshooting – Pioneer CDJ-500II User Manual

Page 22

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Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the
points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used.
If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer
to carry out repair work.

TROUBLESHOOTING

Symptom

Door is not expelled when EJECT is
pressed.

When playback is started, it stops
immediately. Pauses or stops during
playback.

No sound

Sound is distorted, noise is output.

With certain discs, loud noise is
produced, or play stops.

When the auto cue function is set to
ON, track search is not finished.

Back cue function cannot be carried
out even though the CUE button is
pressed in playback mode.

Loop playback cannot be carried out
even though the LOOP OUT//EXIT
button is pressed.

The picture of the TV screen is
fluctuated or FM broadcast is
interfered with noise.

The disc is not rotating when the
power is ON.

Remedy

÷ Connect plug to wall outlet.

÷ Load the disc correctly with the label side UP.

÷ Clean the smudges from the disc and then play

it again.

÷ Connect properly.

÷ Check the settings of audio mixer switches and

sound volume controls.

÷ Clean away dirt.

÷ Press the PLAY/PAUSE button.

÷ Connect to audio mixer's LINE INPUT terminals.

Do not connect to MIC terminals.

÷ Clean away dirt.

÷ Switch OFF TV set, or move player away from

TV set.

÷ Replace the disc.

÷ Clean disc.

÷ Press TIME MODE/AUTO CUE button for more

than 1 second, and set the auto cue function to
OFF.

÷ Set the cue point. (See page 16.)

÷ Set the cue point. (See page 16.)

÷ Turn off POWER of the player, or move the

player away from TV or tuner.

÷ Playback can be started by pressing the PLAY/

PAUSE button. If the EJECT button is pressed,
the door will open.

Cause

÷ Power plug is disconnected from outlet.

÷ Disc is loaded upside down.

÷ Smudges on the disc, etc.

÷ Output cables are connected incorrectly or

loosely.

÷ Incorrect operation of audio mixer.

÷ Pin plugs and/or amplifier terminals are dirty.

÷ Player is in pause mode.

÷ Incorrect connections.

÷ Pin plugs and/or amplifier terminals are dirty.

÷ Interference is being picked up from a TV

set.

÷ Disc has a bad scratch or warp.

÷ Disc is extremely dirty.

÷ If the sound muted portion between

selections is long, searching time will be
long.

÷ If the sound muted portion is recorded for

about 20 seconds or more, playback will
start without the auto cue function.

÷ The cue point is not set yet.

÷ The cue point (loop in point) is not set yet.

÷ Interference is being picked up from the CD

player.

÷ The disc rotation stops automatically if no

operation has been performed for 80 minutes
or more in pause mode.

Abnormal functioning of this unit may be caused by static electricity, or other external interference. To restore normal operation, unplug the AC power
cord and then plug it in again after the disc completely stops.