Can send but not receive faxes – Lexmark 7500 Series User Manual
Page 188

5
Look down at the Country menu item to see the user default setting indicated by an *.
6
If you want to change the County Code:
a
Press
or
repeatedly until you reach the Country menu item.
b
Press
or
repeatedly until the country or region where you are operating the printer appears.
c
Press
to save the setting.
Is your printer memory full?
1
Dial the receiving number.
2
Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
Load paper
Load paper to print any faxes that have been stored in the printer.
Check if Auto Answer is on
If Auto Answer is on:
•
The printer will answer after the preset number of telephone rings.
•
If you are using a distinctive ring, see “Setting the distinctive ring” on page 83.
1
From the control panel, press
or
repeatedly until Fax is highlighted.
2
Press .
3
Press
or
repeatedly until you reach the Auto Answer menu item.
4
Check to see if On is selected.
5
If not, press
or
until On appears.
6
Press
to save.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Make sure Fax Forwarding is not selected
1
From the control panel, press
or
repeatedly until Fax is highlighted.
2
Press .
3
Press
or
repeatedly until the Fax Setup submenu is highlighted.
4
Press .
5
Press
or
repeatedly until the Ringing and Answering submenu is highlighted.
6
Press .
7
Press
or
repeatedly until you reach Fax Forward.
Troubleshooting
188