Lexmark 5300 Series - Manual (Page 158)

Can send but not receive faxes
These are possible causes and solutions. Try one or more of the following:
L
OAD PAPER
Load paper to print any faxes that have been stored in the printer.
C
HECK THE
A
UTO
A
NSWER BUTTON
If the Auto Answer light is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 110.
C
HECK INK
Check the ink levels, and install a new cartridge if necessary.
C
HECK WHETHER
F
AX
F
ORWARDING IS SELECTED
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Ringing and Answering appears.
6 Press .
7 Press or repeatedly until Fax Forward appears.
8 Press .
9 Press or repeatedly to view the current Fax Forwarding setting.
10 To turn off Fax Forwarding, press or repeatedly until Off appears.
11 Press to save the setting.
Can receive but not send faxes
These are possible causes and solutions. Try one or more of the following:
C
HECK MODE SELECTION
To make sure the printer is set for faxing, press Fax Mode.
C
HECK DOCUMENT PLACEMENT
Load the original document in the upper left corner of the scanner glass.
Troubleshooting
158