Partial document or photo scans, Cannot scan to a computer over a network, Fax troubleshooting – Lexmark 5300 Series User Manual
Page 155: Cannot send or receive a fax
R
EVIEW
STEPS
TO
IMPROVE
QUALITY
See “Improving print quality” on page 126.
A
RE
YOU
SCANNING
FROM
PHOTO
OR
GLOSSY
PAPER
,
A
MAGAZINE
,
OR
A
NEWSPAPER
?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy
patterns from scanned photos, magazines, or newspapers” on page 74.
C
HECK
QUALITY
OF
ORIGINAL
DOCUMENT
If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
C
HECK
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo scans
These are possible solutions. Try one or more of the following:
C
HECK
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
C
HECK
PAPER
SIZE
Make sure the paper size being used matches the size you selected.
C
HECK
O
RIGINAL
S
IZE
SETTING
Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning.
Cannot scan to a computer over a network
See “Scanning to a computer over a network” on page 92.
Fax troubleshooting
Cannot send or receive a fax
These are possible solutions. Try one or more of the following:
C
HECK
MESSAGES
If an error message is displayed, follow the instructions on the display.
M
AKE
SURE
THE
PRINTER
IS
ON
If the light is not on, see “Power button is not lit” on page 121.
Troubleshooting
155