Scanning takes too long or freezes the computer, Poor scanned image quality – Lexmark 5300 Series User Manual
Page 154
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
R
ESTART
COMPUTER
Turn off and then restart your computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
C
LOSE
OTHER
SOFTWARE
Close all programs not being used.
C
HANGE
THE
SCANNING
RESOLUTION
TO
A
LOWER
VALUE
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Productivity Studio icon.
3
From the Welcome Screen, click Scan.
4
Click Custom Settings.
5
From the Scan Resolution drop-down list, select a lower scan resolution.
6
Click Start.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
C
HECK
MESSAGES
If an error message is displayed, see “Error messages on the printer display” on page 163.
C
LEAN
THE
SCANNER
GLASS
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
A
DJUST
THE
QUALITY
OF
THE
SCAN
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Productivity Studio icon.
3
From the left pane of the Welcome screen, click Scan.
4
Click Custom Settings.
5
Select a higher scan resolution.
6
Click Start.
Troubleshooting
154