Lexmark 5300 Series - Manual (Page 153)

C
HECK PAPER SIZE
Make sure the paper size being used matches the size you selected.
C
HECK
O
RIGINAL
S
IZE SETTING
Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Scan troubleshooting
Scanner does not respond
These are possible solutions. Try one or more of the following:
C
HECK MESSAGES
If an error message is displayed, see “Error messages on the computer screen” on page 169.
C
HECK POWER
If the light is not on, see “Power button is not lit” on page 121.
C
HECK PRINTER DEFAULT AND PAUSE SETTINGS
1 Windows Vista users, click ΠControl Panel ΠPrinters.
Windows XP users, click Start ΠPrinters and Faxes.
Windows 2000 users, click Start ΠSettings ΠPrinters.
2 Double-click the print queue device.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• If a check mark does appear next to Set As Default Printer, you must select the print queue device for each
file you want to print.
R
EMOVING AND REINSTALLING THE SOFTWARE
For more information, see “Removing and reinstalling the software” on page 125.
Scan was not successful
These are possible solutions. Try one or more of the following:
C
HECK
USB
CABLE CONNECTION
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
Troubleshooting
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