Samsung 010505D5 - Manual (Page 36)

Getting to Know the Handheld Computer 33
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Troubleshooting
Before contacting Sprint PCS Customer Service Solutions, try
the following:
ᮣ
Make sure that the battery is properly attached to your
phone.
ᮣ
Make sure that the battery is fully charged.
ᮣ
Make sure that there is no visible physical damage to your
phone or battery.
ᮣ Make sure that the cradle/charger is plugged in to a
working receptacle.
ᮣ
Perform a soft or hard reset of the Sprint PCS Phone by un-
screwing the top of the stylus and using the small pin to
press the reset button located on the back of your phone.
For more information, see "Resetting Your Handheld" on
page 34.