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Troubleshooting checklist – Intel LAN+Modem56 PC Card PRO/100 User Manual

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2-10 PRO/100 LAN+Modem PC Card User’s Guide

• For Windows 95 OSR2 (OEM Version), expand the item

Modem.

4 For either version, select Intel EtherExpress PRO/100

LAN+Modem PC Card (Multi-function Parent Device) and click

Properties.

5 From the Properties window, select the Resources tab.

6 Confirm that there are no conflicts with other installed devices.

Troubleshooting Checklist

The following section suggests troubleshooting steps to follow when the

Intel PC Card adapter is not automatically detected or not correctly

identified. These conditions are generally resolved by one or more of the

measures below. Detailed instructions for each measure follow.

1 Be sure you have the latest firmware and driver.

2 Run the Intel diagnostic utility M16BTEST.

3 Be sure PCMCIA support is enabled in Windows 95.

4 Create C:\WINDOWS\MODEMLOG.TXT to help resolve issues

with the modem.

5 Check other sources for updated troubleshooting information.

Note

When these directions or Windows 95 prompts you to shut down

or restart the computer, select Start, Shut Down, Shut down the

computer? Leave the computer turned off for a few seconds, and

then turn it back on. Do not press CTRL+ALT+DEL or use

your computer’s reset button to restart your computer--this can

lead to device malfunctions. On some machines, all hardware is

not reset unless power is cycled.