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Video problems – Gateway 7210 User Manual

Page 122

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Video problems

115

The system power and reset buttons are not responsive:

Video problems

The system is running but the screen is blank

The mouse is not
plugged in or connected
properly

Make sure that the cable is plugged in
correctly.

The mouse driver did not
load when the system
started

Load the appropriate mouse driver manually or
contact technical support.

The mouse is defective

Try a mouse that you know is working.

Probable cause

Solution

The front panel is locked
out when password is set

Enter the password.

Probable cause

Solution

The terminator card or
the second processor is
not seated properly

Open the system and reseat the terminator
card or the second processor.

The monitor is not turned
on

Make sure that the monitor is plugged in and
turned on. If power is applied to the monitor,
the green power LED should illuminate.

The monitor data cable is
not connected

Make sure that the monitor data cable is
connected to the video controller on the back
of the system.

The connector or cable is
damaged

Check the connector and cable for bent or
damaged pins.

The monitor brightness
and contrast controls are
turned down

Adjust the brightness and contrast knobs to the
center position.

The monitor is defective

Connect a working monitor to the computer.

Probable cause

Solution

8505945.book Page 115 Thursday, March 9, 2000 2:13 PM