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4 before contacting a service provider, General descriptions – FUJITSU fi-5950 User Manual

Page 173

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153

6.4 Before Contacting a Service Provider

6

SOL

V

ING COMMON PR

OBLEMS

6.4 Before Contacting a Service

Provider

Check the following items before contacting an authorized FUJITSU Scanner service provider or the
dealer where you bought the scanner.

General descriptions

Items to check

Information

Model

example: fi-5950
Check the labels on the scanner for the model name.
Refer to

“6.5 Labels on the Scanner” on page 155

.

Serial Number

example: 000001
Check the labels on the scanner for the Serial Number.
Refer to

“6.5 Labels on the Scanner” on page 155

.

Manufacturing date

example 2010-03 (March 2010)
Check the labels on the scanner for the manufacturing date.
Refer to

“6.5 Labels on the Scanner” on page 155

.

Date of purchase

Symptom

Frequency of trouble

Do you have warranty
for this product?

Name of option product
used

example fi-590PRF
For more details about the options.
Refer to

“9.1 Options” on page 224

.