beautypg.com

Solutions to common problems – Franklin SDK-763 User Manual

Page 65

background image

64

I clicked Test to discover which
communications port is being
used, and the screen says that
BOOKMAN Sidekick is not
found on my system.

Do the following:

• Make sure that you are using the

Franklin BOOKMAN PC-connect
serial cable. No other cable will
work with your BOOKMAN Side-
kick.

• Make sure the cable is inserted as

far as it will go into the serial port,
and not the headphone jack, on
your BOOKMAN Sidekick. Read
“Special BOOKMAN Features”
for more information.

• Make sure that the cable is prop-

erly connected to a communica-
tions port on your computer.

• Make sure that your BOOKMAN

Sidekick is turned on and

PC Con-

nect

is selected from the Setup

menu on your BOOKMAN Side-
kick.

I do not have the BOOKMAN PC-
connect serial cable or the
BOOKMAN Sidekick Connectiv-
ity software disk.

To order one or both, contact Fran-
klin Electronic Publishers, Inc.

While installing the BOOKMAN
Sidekick Connectivity software,
I realize that I do not want to
reboot Windows.

Click

Cancel

. This will return you to

the Windows main window.

I have installed the connectivity
software, but I cannot find its
program icon.

The BOOKMAN Sidekick Connec-
tivity icon should appear in the
newly created BOOKMAN program
group. If one or both do not appear,
Install the connectivity software
again. To learn how, read “Installing
the Connectivity Software.”

Solutions to Common

Problems

Solutions to Common Problems

This manual is related to the following products: