Introduction, How to get help – InFocus Laser Platform M-300 User Manual

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Introduction

We would like to thank you for purchasing the M-300 Laser Platform. Years of testing and refinements
have made this unit the ultimate laser engraving and cutting system. With it’s small footprint design and
industry standard 24” x 12” work area, the M-300 Laser Platform is now equipped with our unique “Rapid

Reconfiguration Capability



”. This gives the user the ability to exchange it’s “Quick Change Laser

Cartridge



“ with a lower or higher powered unit in minutes and without the use of tools. This feature,

and many others make this unit truly the most flexible, easiest to use, and the most user serviceable
piece of equipment in it’s class.

To begin with, we highly recommend that this entire manual be read before attempting to use the M-300
Laser Platform. The manual includes important information about safety, assembly, use, and
maintenance. We cannot emphasize the importance of reading this ENTIRE manual.

How To Get Help

Step 1:
Determine exactly what the problem is. Refer to “Section 8 – Troubleshooting” for a possible solution.

Step 2:
Try to recreate the problem and write down the circumstances in which the problem occurred. Be
prepared to describe all pertinent information about the computer being used with the laser cutting and
engraving system such as software, operating system and computer type. Have the serial number of the
laser system available. The serial number tag is located on the back of the machine in the lower right
corner. There is a second serial tag located behind the front door on the right side when you open it.

Step 3:
Contact your local Sales Representative first to assist you in diagnosing the problem. If possible, call from
a phone that is close to the laser engraving system so that the system can be operated while talking to
our representative.

Step 4:
If your local Sales Representative is unavailable, contact our Customer Service Department at:

Universal Laser Systems, Inc.

Technical Support/Parts Department

16008 North 81

Street

Scottsdale, AZ 85260

Phone: 480-609-0297

Fax: 480-609-1203

Email:

[email protected]

M-F 7am – 5pm Arizona Time

Ihr ULS Vertragshändler :

MarkIDent GmbH

Winterspürerstr. 19

78333 Stockach