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HP DX2000 User Manual

Page 72

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359782-002

Service Reference Guide, dx2000 uT

POST Error Messages

Primary Master/Slave

Hard Disk Error

Primary Master/Slave

hard drive could not be

initialized by the BIOS.

Reseat the device data and power

cables.
Replace the device data cable.
Replace the device.
Replace the system board.

Secondary Master/

Slave Hard Disk Error

Secondary Master/Slave

hard drive could not be

initialized by the BIOS.

Reseat the device data and power

cables.
Replace the device data cable.
Replace the device.
Replace the system board.

Primary Master/Slave

Drive — ATAPI

Incompatible

Device configured as a

Primary/ Master/Slave

failed an ATAPI

compatibility test.

Replace the device.
Replace the system board.

Secondary Master/

Slave Drive — ATAPI

Incompatible

Device configured as a

Secondary/ Master/

Slave failed an ATAPI

compatibility test.

Replace the device.
Replace the system board.

S.M.A.R.T. Capable

but Command Failed.
S.M.A.R.T. Command

Failed

BIOS unable to send a

S.M.A.R.T. message to

the device.

Backup the data on the hard drive.
Replace the hard drive.

S.M.A.R.T. Status Bad,

Backup and replace.
S.M.A.R.T. Capable

and Status Bad.

S.M.A.R.T. capable hard

drive detects an imminent

failure.

Backup the data on the hard drive, then

replace the hard drive.

DMA-1 Error
DMA-2 Error

Error when initializing

secondary DMA

controller.

Reconnect the cables on the peripheral

device.
Replace the data cable.
Replace the device.
Replace the system board.

DMA Controller Error

POST error while trying

to initialize the DMA

controller.

Reconnect the cables on the peripheral

device.
Replace the data cable.
Replace the device.
Replace the system board.

Checking

NVRAM...Update

Failed

BIOS could not write to

the NVRAM block.

Change system board jumper on JP2 to

pins 2-3 (Unlock), then flash the system

BIOS. Reset the jumper to pins 1-2

(Lock).
Replace the system board.

POST Error Messages

Screen Message

Probable Cause

Recommended Action