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Post numeric codes and text messages 207 – HP DC7800 User Manual

Page 219

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Control panel message

Description

Recommended action

contact an authorized dealer or reseller for
RTC battery replacement.

163-Time & Date Not Set

CMOS jumper may not be properly installed. Check for proper placement of the CMOS

jumper if applicable.

164-MemorySize Error

Memory amount has changed since the last
boot (memory added or removed).

Press the

F1

key to save the memory

changes.

164-MemorySize Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows
utilities.

2.

Make sure the memory module(s) are
installed properly.

3.

If third-party memory has been added,
test using HP-only memory.

4.

Verify proper memory module type.

201-Memory Error

RAM failure.

1.

Run Computer Setup or Windows
utilities.

2.

Ensure memory modules are correctly
installed.

3.

Verify proper memory module type.

4.

Remove and replace the identified faulty
memory module(s).

5.

If the error persists after replacing
memory modules, replace the system
board.

213-Incompatible Memory Module in
Memory Socket(s) X, X, ...

A memory module in memory socket
identified in the error message is missing
critical SPD information, or is incompatible
with the chipset.

1.

Verify proper memory module type.

2.

Try another memory socket.

3.

Replace DIMM with a module
conforming to the SPD standard.

214-DIMM Configuration Warning

Populated DIMM Configuration is not
optimized.

Rearrange the DIMMs so that each channel
has the same amount of memory.

219-ECC Memory Module Detected ECC
Modules not supported on this Platform

Recently added memory module(s) support
ECC memory error correction.

1.

If additional memory was recently
added, remove it to see if the problem
remains.

2.

Check product documentation for
memory support information.

301-Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with computer
turned off.

2.

Check connector for bent or missing
pins.

3.

Ensure that none of the keys are
depressed.

4.

Replace keyboard.

Table C-1

Numeric Codes and Text Messages (continued)

POST Numeric Codes and Text Messages 207