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HP 20-Feb User Manual

Page 125

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Chapter 4

Understanding Error States 123

Chapter 4

Magazine/Mailslot

Magazine(s)

missing

Library could not detect all the

magazines.

Ensure that all magazines are

present and correctly installed.

(See

Figure 37

on page 82.)

Incompatible

magazine(s)

The magazine is incompatible with

the drive type.

Ensure that you use the correct

magazine for your drive type.

Mailslot open

Mailslot drawer is open. The library

robotics will not move until the

mailslot is closed.

Ensure that the mailslot drawer is

closed.

Cards

RMC not present

Library could not detect the remote

management card.

Power cycle the library.

Contact your service

representative.

Slave card not

present

Library could not detect the library

slave controller cards.

Note:

Slave controller cards are

required in all but the lowest level of

the library.

Verify that there is a slave card

present in all but the lowest level of

the library.

Verify that the cards are properly

seated.

Power cycle the library.

Contact your service

representative.

Remote

management card

failed

Remote management card failed

power-up test.

Power cycle the library.

Contact your service

representative.

Table 18

Partial Availability Conditions

Library Status

Cause

Solution