Troubleshooting – Roland HandSonic HPD-20 Digital Hand Percussion Instrument User Manual
Page 69
W
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Frequen
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Func
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A
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69
Troubleshooting
If the system does not operate as you expect, please check the following points first.
If you are still unable to resolve the problem, contact your retailer, the nearest Roland Service Center, or an authorized Roland distributor, as
listed on the “Information” page.
Problem
Items to check
Action
Page
Problems with sound
No sound
Is the HandSonic correctly connected to the
external devices?
Check the connections.
Could an audio cable be broken?
Try using a different cable.
–
Could you be using a connection cable that
contains a resistor?
Use a connection cable that does not contain a resistor.
–
Could the volume of the connected amp or
speaker be lowered?
Adjust the volume to an appropriate level.
Could the HandSonic’s volume be lowered?
Check whether you hear sound through
headphones.
If you hear sound in the headphones, there is a problem
with the connection cables or with the connected
amp or speaker. Check the connected devices and the
connections.
–
Could the volume be lowered on the device
connected to the MIX IN jack?
Adjust the volume to an appropriate level.
–
Could “Local Control” be “OFF”?
Set Local Control to “ON.”
A specific pad does
not sound
Could the instrument be “OFF”?
Assign an instrument.
Could the instrument’s “Volume” be lowered?
Adjust the instrument’s “Volume.”
Could the user instrument have been deleted?
If you delete the user instrument that’s assigned to a
pad, that pad will not produce sound. Import the user
instrument once again, or assign another instrument.
Could the pad’s “Sensitivity” be lowered?
Adjust the pad’s “Sensitivity.”
External expansion
pad does not respond
correctly
Is the pad’s “Type” set correctly?
Set the pad’s “Type.”
Problems with USB
USB flash drive is
connected but not
recognized / Data is
not visible
Is the USB flash drive inserted correctly?
Make sure that the USB flash drive is correctly connected.
Check the type of USB flash drive.
Use a USB flash drive sold by Roland. We cannot
guarantee correct operation if any other product is used. –
Is it formatted correctly?
Format the USB flash drive on the HandSonic.
Is the file in the correct location?
When importing user instruments, place the files in the
top level (root) of the USB flash drive.
Can’t connect with a
computer
Is the USB cable connected correctly?
Make sure that the USB cable is correctly connected.
Is the USB driver installed?
Install the USB driver on your computer.
Can’t import an audio
file
Is the audio file format correct?
Check the audio file’s format, file name, and file name
extension.
Can’t save data
Is there enough free space on the USB flash drive? Either delete unneeded files, or use a different USB flash
drive.
Can’t load or save
successfully
Could you have struck the pads while loading or
saving?
Do not strike the pad surface while accessing USB flash
drive. The vibration may cause errors.
–
Problems with MIDI
No sound
Are the MIDI cables connected correctly?
Check the connections.
–
Is the MIDI channel set correctly?
Set the MIDI channels of the HandSonic and external
MIDI device to the same setting.
Has the note number been set properly?
Set the pad’s “Note#”.