PLANET FPS-1012N User Manual
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Q3: A user always connects the MFP Server.
A:
(1)Contact with the current user and ask the user to disconnect the device.
(2)If the user forgets to disconnect the device, you can inform the
administrator to release the device.
Q4: I can’t use the MFP to scan, print, read the card reader or fax a
file even I have followed the installation of MFP as the manual.
A:
(1)Check if the MFP you are using is in the “Compatibility List” in Appendix.
(2)Attached the MFP to PC directly and try if the MFP is able to use.
Q5: My computer has installed the firewall and the MFP Server can’t work
normally in my computer.
A:
Some firewalls, for example, the “Network Access Manager” firewall program
attached with nVidia network card may block the communication between
MFP Server and your computer; you have to add the MFP Server programs to
the exception list of your firewall. The programs are as follows.
(1)Add “servoap.exe” program to the exception list.
(2)Add “mfpagent.exe” program to the exception list.
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