MCZ Philo - Manual (Page 44)

PELLET STOVES Chapter 9
USE AND MAINTENANCE MANUAL page
44
Faults/Causes/Solutions Technical dept. - All rights reserved by MCZ Group S.p.A. - Reproduction prohibited
FAULT POSSIBLE CAUSES REMEDIES
The smoke extraction
motor does not work
 No electricity supply to the stove.
 The motor is broken.
 The board is faulty.
 The control panel is broken.
 Check the supply voltage and the
protection fuse.
 Check the motor and capacitor and
replace if necessary.
 Replace the circuit board.
 Replace the control panel.
The air convection fan
never stops.  Temperature control heat sensor
defective or faulty.
 Fan faulty
 Check the operation of the sensor
and replace it if necessary.
 Check the operation of the motor
and replace it if necessary.
The remote control
does not work  Remote control batteries flat.
 Remote control faulty
 Replace batteries
 Replace the remote control.
In automatic mode,
the stove always runs
at full power.  Room thermostat in maximum position.
 Temperature detector sensor faulty.
 Control panel faulty or broken.
 Reset the thermostat temperature.
 Check the sensor and replace it if
necessary.
 Check the panel and replace it if
necessary.
The stove will not start  Power failure.
 Pellet sensor has seized up.
 Fuse blown.
 Smoke outlet or duct clogged.
 Some alarms active
 Make sure the appliance is plugged in
and that the main switch is set to “I”.
 Release it by resetting the rear
thermostat. If it happens again replace
the thermostat.
 Replace the fuse.
 Clean the smoke outlet and/ or the
smoke duct.
CAUTION!
The operations marked in bold must only be
performed by specialised MCZ personnel.
The manufacturer will not be held liable and the
guarantee will not be valid if this condition is not
abided by.