Software problems, Troubleshooting b-5 – Epson Equity Ie Q50188015-1 User Manual
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Use the FDISK program to see if your hard disk has an active (bootable)
DOS partition on it. If it doesn’t, back up all your files and then use
FDISK to create an MS-DOS partition. If your hard disk does have an
active DOS partition, back up your files and then try reformatting your
hard disk using FORMAT or SELECT Reformatting destroys all the
data currently on your hard disk, so do this only after careful
consideration and after trying the preceding steps.
4. If you are still having problems, you can try using the Format Hard Disk
option of the OPERATION MENU. This procedure performs a
hardware check and format of a hard disk. See Appendix F for details.
You may want to contact your dealer before using this option.
5. If none of the above procedures work, contact your Epson dealer or
have an Authorized Epson Customer Care Center check your hard
disk. Never open the airtight container that encloses the hard disk.
Software Problems
If you are having trouble with a software program, try the following
solutions:
If a software program does not start, check that you are following the
correct procedure for starting the program. If you have a hard disk,
make sure you are logged onto the directory containing the application
program. If you don’t have a hard disk, make sure you have inserted the
application diskette in the top drive.
If an application routine does not work, check the application software
manual and try the routine again according to the instructions. If this
does not work, reset the computer, reload the program, and try the
routine again.
Some programs work at only one operating speed. The Equity Ie can
run at either 8 or 10 MHz. Check your software manual for this
information and then change the CPU operating speed if necessary.
Troubleshooting
B-5