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The computer locks up, Video problems, B-2 troubleshooting – Epson Equity Ie Q50188015-1 User Manual

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2. If the light still does not come on, turn off the power again. Check that

the power cord is securely connected to both the AC inlet on the back
panel and an electrical outlet. Then turn the power back on.

3. If the computer still does not start up, check that your electrical outlet is

working by plugging a lamp into the outlet and turning it on.

4. If the electrical outlet is working and all the connections are secure but

your computer still won’t start, see your Epson dealer.

The Computer Locks Up

If the computer does not respond to your keyboard entries, try the following:

1. Wait a few seconds. Remember that some operations the computer

performs may take longer than others. For example, it takes the

computer much longer to recalculate an entire spreadsheet than to
record one figure. Also, GW-BASIC programs involving many

calculations can take several minutes, or even hours, to complete.

2. If the computer remains locked up after you’ve allowed a reasonable

amount of time, follow the steps in Chapter 3 to reset the computer.

Video Problems

If your monitor screen displays strange characters or images, or is blank, try
the steps outlined below. If you have installed a video controller card in your

computer, also see the section on option card problems at the end of this
chapter.

1. Make sure the computer is running properly.

2. Check that the monitor’s power switch is on and that the power

indicator on the monitor is lit. If the power is on but the indicator light
is not, turn off the monitor’s power, wait five seconds, and turn the
power back on. Wait a few seconds to see if the screen displays any text.

3. If the display still doesn’t appear on the screen, use the controls on the

monitor to adjust the display’s brightness and contrast.

B-2

Troubleshooting