beautypg.com

Chapter 4 call flow editor – Welltech WG5260 V.6.2 User Manual

Page 27

background image

Welltech Computer Co., Ltd.

WellGate 5260 User Guide – V6.2.0

- 27 -

Chapter 4 Call Flow Editor

Call Flow Editor is used to control the call behavior including voice prompt,

AAA, DM…etc. It requires Java run time to run.

Step 1: Click Control>Call Flow Editor to create a Call Flow, click

button to

activate IVR Tool as figure 4-1.

Figure 4-1

Component Description:

New: Create a new call flow

Load Call Flow: Load call flow from WellGate 5260

Save: Save a call flow in WellGate 5260

Import: Import a call flow to WellGate 5260

Export: Export a call flow to WellGate 5260

Cut: Cut a component

Copy: Copy a component

Paste: Paste a component

Delete: Delete a component

Line: Connecting 2 components together

Select: Select the component at call flow workspace

Scroll: Scroll the call flow workspace

Zoom: Zoom in or zoom out the workspace

View Grid: View or not

Show Component Table: Show all component table

Step 2: Drag and prop the required component icon into the workspace as

figure 4-2.