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Nortec MES2 User Manual

Page 47

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Troubleshooting | 44

Table 7: Troubleshooting MES2 Faults (Continued)

Yellow LED

System Detected

Cause

Corrective Action(s)

2 flashes

No Current
Fill valve activated for

long time but high water

level not reached.
Fill should be faster than

1” per minute.

1 Drain valve leaking or stuck

open

1 Clean drain valve or replace

(see maintenance chapter)

2 Water shut off valve closed

2 Open shut off valve

3 Fill Valve strainer blocked

3 Clean out strainer on fill valve

4 High system back pressure

4a Check for kinked hose
4b Check for proper

condensate removal (see

installation chapter)

5 High water sensor not

connected

5 Check that cylinder plug with

white marker is connected to

short electrode with a plastic

collar around it and to control

board.

6 Low water conductivity

6a Check conductivity of water.

If less than 150

microsiemens contact factory

for recommendation.

6b Add 1/4 teaspoon of salt to

fill cup and restart unit.

3 flashes

No Current, High Water
Water level at top of

cylinder with no current

1 Primary wire not looped

through current transformer.

1 Open disconnect, rewire

primary wire through current

transformer.

2 1 phase of 3 phase supply

blown

2 Check that all phases are

energized.

3 High water sensor plug is on

an electrode pin.

3 Install high water senor plug

on cylinder pin with collar

around it.

4 Cylinder plugs installed

incorrectly

4 Check that cylinder plugs

colors match markers next to

electrodes on cylinder and

that white marked cylinder

plug is connected to pin with

collar around it.

4 flashes

Cylinder Spent
Electrodes covered with

scale.

1 Cylinder electrodes are

calcified.

1 Replace cylinder with same

model number (see

maintenance chapter)

2 Software incorrectly detected

cylinder is spent

2a If fault has occurred shortly

after start up then check for

low water conductivity. (See 2

flashes cause 6)

2b Check if water in cylinder is

foaming. If yes see 1 flash -

Excess current causes.