Measurement Computing IOtech 640 Series - Manual (Page 59)

640 & 650 Series 928793 Troubleshooting 9-1
Troubleshooting and Customer Support 9
Electrostatic Discharge (ESD), Handling Notice…… 9-1
Product Care …… 9-1
ReadMe Files, the Install CD-ROM, and Interim Releases ……9-2
Ethernet Problems (640e and 650e only) …… 9-2
General …… 9-2
Troubleshooting the Ethernet Connection Using the “Ping” Method …… 9-3
Customer Support …… 9-5
Electrostatic Discharge (ESD), Handling Notice
The discharge of static electricity can damage some electronic components. Semiconductor devices are
especially susceptible to ESD damage. You should always handle components carefully, and you should
never touch connector pins or circuit components unless you are following ESD guidelines in an
appropriate ESD-controlled area. Such guidelines include the use of properly grounded mats and wrist
straps, ESD bags and cartons, and related procedures.
Product Care
IOtech 640 and 650 Series devices are essentially maintenance free and require a minimal amount of care.
They should be treated much like other high-tech equipment. In general:
• The units should be operated in ventilated and relatively dust-free environments.
• Keep the units clear of harsh chemicals and abrasive elements.
• Avoid exposing the products to extreme heat, for example, avoid setting the units near boilers and
furnaces.
• Avoid extreme shock and vibration.
• Avoid subjecting the units to liquids and extremely fine air particulate, such as silica dust.
• Never touch circuit boards without proper ESD (Electrostatic Discharge) measures in place.
A “common-sense” approach to handling acquisition components will go a long way in protecting them
from inadvertent damage.
Note that you can use lint-free rags and Isopropyl Alcohol (Rubbing
Alcohol) to clean the outer surfaces of the IOtech 640 or 650 Series
device.