2 return procedure – Flowserve MX Limitorque User Manual
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Limitorque MX Maintenance and Spare Parts FCD LMENIM2314-00 – 07/08
flowserve.com
Please have the following information, found on the actuator nameplate, available to help us facilitate
your order:
• Unit type/size
• Limitorque order number
• Serial number
2.5.2 Return Procedure
When parts are identified for warranty or other component replacement, a Return Material Authorization
(RMA) must be obtained from Flowserve. Contact factory for a RMA number (see contact information in
section 2.5.1). All returned parts must be accompanied by documentation with the following information
to obtain credit for returned goods:
• Return Material Authorization (RMA)
• Unit type/size
• Flowserve Limitorque order number
• Serial number
Return parts to the address listed below:
Limitorque Actuation Systems
5114 Woodall Road
Lynchburg, VA 24502