Fieldpiece HG2 - HVAC Guide System Analyzer - Manual (Page 36)

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Obtaining Service
Prior to sending the meter in for repair, try tak-
ing the batteries out and reinstalling them or replacing
them.
Send the meter freight prepaid to Fieldpiece Instru-
ments. For warranty service, send proof of date and lo-
cation of purchase. For out-of-warranty service, send
$100, check or money order. Th
e meter will be repaired
or replaced, at the option of Fieldpiece, and returned via
same shipping service (speed) as shipped to Fieldpiece.
For Help with the CheckMe!® switch position (mod-
el HG2), contact Proctor Engineering:
Proctor Engineering
Phone: (415) 451-2480
Fax: (415) 451-2491
418 Mission Avenue
San Rafael, CA 94901
For Help with the PC Soft ware, or general How to
Use questions as well as Warranty Repair Issues contact
Fieldpiece Instruments. www.fi eldpiece.com.
Disclaimer
Neither this book nor the HVAC Guide TM tester
makes you an expert in HVAC. Th e purpose of the
HVAC Guide TM tester and this manual, is to make the
necessary tests to optimize an air conditioner easier and
to refresh your memory on how to perform those tests.
Th
is book and the HVAC Guide TM tester by no means
replace experience or completion of an HVAC program
from a school.
John Proctor
and Title 24
John Proctor and Proctor Engineering have been
working with Fieldpiece Instruments to create a better
tool for the diagnosis of air conditioning systems in the
real world. Proctor's research exposed the need for tun-
ing air conditioners and prompted legislators to add the
procedures to Title 24.
John Proctor is a professional engineer, 1965 gradu-
ate of MIT, and wrote most of the residential cooling
section of California's Title 24. Th
is work was based on
his close association with journeymen technicians work-
ing on air conditioners in residences and small commer-
cial buildings and his scientifi c research monitoring the
actual performance of systems installed in homes and
commercial buildings across North America.
Proctor’s research confi rmed that the vast majority
of air conditioners were working well below their de-
signed effi
ciency, were experiencing premature failures,
and were responsible for customer dissatisfaction and
expensive call backs. Th
e cause was the widespread use
of rules of thumb and incorrect adjustment techniques.
His research combined with others prompted regulators
to add Manufacturer approved procedures to Califor-
nia's Title 24.
During the course of Proctor's work with techni-
cians it became apparent that a straightforward system
to support and assist technicians in correctly imple-
menting these techniques in the real world was needed.
Th
is spawned the CheckMe!® program, the fi rst third-
party computerized expert system for technicians.
CheckMe!® is based on data collected from over 150,000
real-world residential and commercial air conditioning
systems, over 1,000 laboratory tests on a wide variety of
makes and models, and thousands of hours of data from
monitored units operating in the fi eld and over 18 years
of continous refi nement.
In 1989, John Proctor founded Proctor Engineering
Group to focus on methods of improving air condition-
ers. Th
e company is based in San Rafael, California and
is in continual contact with CheckMe!® certifi ed techni-
cians from coast to coast.