Daktronics Galaxy AF-3500 Series 46 mm - Manual (Page 44)

40 Exchange and Repair
9.2 Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a
part for repair, follow these steps:
1. Call or fax Daktronics Customer Service:
Phone: 866-343-3122 Fax: 605-697-4444
2. Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3. Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend using packing peanuts
when shipping.
4. Enclose:
Your name
Address
Phone number
The RMA number
A clear description of symptoms
Shipping Address
Daktronics, Inc.
Customer Service Receiving
PO Box 5128
201 Daktronics Drive
Brookings, SD 57006
Attn: RMA#____________
9.3 Daktronics Warranty and Limitation of Liability
The Daktronics Warranty and Limitation of Liability is located in Appendix E:. The Warranty
is independent of Extended Service agreements and is the authority in matters of service,
repair, and display operation.