Daktronics Galaxy AF-3500 Series 46 mm User Manual
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Diagnostics and Troubleshooting
Brightness problems
Display is stuck on bright or dim
Check Manual/Auto dimming in Venus 1500 software. If not set to
automatic, refer to the Venus 1500 software manual
for
more information.
Check the light sensor cable and wiring for secure connections.
Check the light sensor lens for obstructions (lower left edge, front of
primary cabinet).
Replace the light sensor assembly.
Display is too bright at night
Set the Dimming Schedule. Refer to the Venus 1500 software
manual
for more information.
Message problems
Message only shows up on
one side of the display
Determine if the displays are
set up as two primary displays
or one primary and one mirror
display.
Primary/Primary Display
Verify that two different addresses are
set up for these two primary displays.
Refer to the Venus 1500 software
manual for more information.
Verify that two different addresses are
set on the controllers.
Send a different message to each
display separately by clicking on that
display name in the list.
Note: With two controllers, messages
may not always run simultaneously.
Primary/Mirror Display
Check interconnect cable between
displays.
Verify that the cable firmly plugs into
both cabinets.
Check that the cable and plugs are in
good condition.
Check that the MLC in the mirror display
has power.
Temperature problems (For displays with a temperature sensor installed)
No temperature showing on the
display
Ensure proper temperature sensor installation in order to show the
current temperature.
Refer to the Venus 1500 software manual
for more
information.
Temperature shown is too high or
too low
For greater accuracy, adjust the temperature on the display either up
or down.
Refer to the Venus 1500 software manual
for more
information.
Note: Repeat the above steps for each primary display that shows
the temperature.
Temperature always reads
–196F/-
127C degrees
Check the temperature sensor cable connections.
Look for bent pins on connectors.
Check that the temperature sensor is set to address 1.
Ensure the sensor has power by checking that the diagnostic LED is
blinking.