Compuprint 4247-L03 - Manual (Page 118)

Clearing Forms Jams
Use the following procedure to clear forms jams from the printer.
1.
Open the top cover.
2. Tear off the forms at perforations before it enters the printer and after it exits
the printer.
3. Open the tractor doors and remove forms from the tractors.
4. Try to move the printhead off of the form and to the far right. Do not force it.
5. Remove jammed forms by pulling in the direction of printing.
6. If the jam cannot be removed, lightly pull the form in the opposite direction.
7. If the jam still cannot be removed, remove the paper bail assembly:
a.
Remove the ribbon cartridge.
b. Grip the bail assembly and rotate it toward the front of the printer until the
pivot posts on the sides disengage from the printer frame.
c. Lift the bail assembly out of the printer and set it aside.
d. Remove jammed forms by pulling in the direction of printing.
8. If you removed the paper bail assembly in the previous step, reinstall it, as
follows:
a.
Grip the bail assembly as shown in the following illustration.
Important!
To avoid damaging the plastic, ensure the plastic points down.
b. Insert the left and right paper bail end cap pivots into the side frames.
Plastic
HC0UG095
Figure 47. Gripping the bail assembly.
Paper Bail
Assembly
HC0UG096
Plastic
Strip
Figure 48. Inserting the left and right paper bail end cap pivots into the side frames.
106 User's Guide