Compuprint 4247-L03 - Manual (Page 113)

Messages Indication Solution
RIBBON BLOCKED
CHECK RIBBON The ribbon of the
cartridge is blocked Check that the ribbon is correctly inserted. Turn the tension
knob to make sure that the ribbon is not jammed. Press the
ON LINE key to reset the error condition.
Problem list index
1. “Forms problems” on page 102
“Problem: Forms buckle, twist, jam, or tractor holes tear” on page 102
“Problem: Forms do not feed past printhead” on page 102
“Problem: Forms do not stack correctly” on page 102
“Problem: Characters are off registration” on page 104
2. “Print quality and ribbon problems” on page 104
“Problem: Unreadable characters” on page 104
“Problem: Missing dots or irregular characters” on page 104
“Problem: Ribbon smudging forms” on page 104
“Problem: Printing is too light or partial characters print” on page 105
“Problem: Ribbon snagging, tearing, or not moving” on page 105
3. “Configuration problems” on page 105
“Problem: Printer doesn't print or prints wrong characters” on page 105
4. “Miscellaneous problems” on page 105
“Problem: Printer has no power” on page 105
“Problem: Throughput of printer at half speed” on page 105
Chapter 5. Printer Maintenance and Troubleshooting 101