Compuprint 4247-L03 - Manual (Page 112)

Error Handling
When an error condition occurs:
v The printer is disabled
v The first message on the display indicates the error, while the second message
gives more details concerning the error conditions.
Press the ON LINE key to reset the error condition. If the error condition returns after
performing the suggested solutions, call for service.
Messages Indication Solution
A.G.A NOT OPER
ADJUST THE GAP The automatic gap
adjustment (A.G.A) is
not operating. Press the ON LINE key to reset the error condition. Adjust the
print head gap to a fixed distance. Select the print head fixed
gap adjustment function in the Program Menu.
v Press the PROGRAM key when the printer is disabled
(ONLINE indicator unlit) to enter the Program Setup.
v Press the key until the USER MACRO function is displayed.
Press the key until the desired macro is displayed
(MACRO#x).
Press the key to enter the macro parameters. Press the
key until the FIXED GAP parameter is displayed. Press the
or
keys to select the fixed gap adjustment values. From
FIXED GAP 1 (simple fanfold paper) to FIXED GAP 4 (multipart
fanfold paper).
BUFFER OVERFLOW
CHARACTER LOST A buffer overflow
condition occurred (for
the serial interface). Turn the printer off and on again, or press the PROGRAM and
ON LINE key successively to clear the buffer. Check BUFFER
SIZE and HANDSHAKE settings in the SERIAL INTERFACE.
DATA SET OFF The DSR Signal is not
connected to the printer
and is not ready for
data transfer (if the
serial interface is
selected). This condition
may happen in a
remote connection (by
way of the modem) and
the DSR (DATA SET
READY) signal is
missing. Press the ON LINE key to reset the error condition. Check the
cable connection.
INTERLOCK ERROR
CHECK INSERTION Top area cover not
installed Install the top area cover
NO PATH AVAILABLE An electromechanical
failure occurs in the
paper paths. Call Service.
NVM CHANGE
REMOVE PAPER If this error is displayed
during the printer
power on, an NVM
error condition occurs Turn the printer off and then on again. If the problem is not
solved call Service.
PAPER JAM
CHECK ALL PATHS A paper jam error
condition occurs in the
paper path Check all the paper paths and remove the jammed paper.
Press the ON LINE key to reset the error condition.
PRINT INTEGRITY Printhead movement
blocked. Press the ON LINE key to reset the error condition. Check
ribbon cartridge installation and for other possible blockages
to the Printhead carriage.
100 User's Guide