Problem: characters are off registration, Print quality and ribbon problems, Problem: unreadable characters – Compuprint 4247-L03 User Manual
Page 116: Problem: missing dots or irregular characters, Problem: ribbon smudging forms
4.
The forms contain excessive moisture.
Solution:
Store the forms in a cool, dry place before using them or leave in the
printer for 24 hours.
Note:
Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.)
long. If the forms length is outside this range, operator assistance may be
needed.
5.
Forms are too dry.
Solution:
Condition the forms for 24 hours or more at the manufacturer
recommended temperature and humidity settings.
Problem: Characters are off registration
1.
The first print position is adjusted incorrectly.
Solution:
Check your settings for the “Left Margin” on page 70, “Horizontal
Character Tuning” on page 76, and “Vertical Character Tuning” on page 76.
Print quality and ribbon problems
Problem: Unreadable characters
1.
The ribbon is dry or worn.
Solution:
Check the ribbon and replace it if it is dry or worn.
2.
The Automatic Gap Adjustment (AGA) setting for the paper source you are
using needs to be decreased. Paper must be loaded for this adjustment to be
effective.
Solution:
See “Adjusting the Distance of the Print Head” on page 74.
3.
Poor-quality multiple-part forms.
Solution:
Try new forms or select another print quality. See “Quality Print
4.
Forms thickness exceeds forms specifications.
Solution:
See “Paper Specifications” on page 87.
Problem: Missing dots or irregular characters
1.
The ribbon is worn.
Solution:
Check the ribbon for wear; replace it if necessary.
2.
The ribbon is twisted or folded.
Solution:
Straighten the ribbon.
3.
The Automatic Gap Adjustment (AGA) setting for the paper source you are
using needs to be changed. Paper must be loaded for this adjustment to be
effective.
Solution:
See “Adjusting the Distance of the Print Head” on page 74.
Problem: Ribbon smudging forms
CAUTION:
<2-25> High temperature; switch off the printer and allow at least 20
minutes for parts in this area to cool before handling.
1.
The ribbon is twisted or folded.
Solution:
Try moving the printhead back and forth while turning the ribbon
advance knob. If the ribbon advance knob does not turn, replace the ribbon.
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User's Guide