Avery Dennison Monarch 9855 Operator Handbook - Manual (Page 111)

Diagnostics & Troubleshooting 10-7
Problem Action
Backing paper is wrapped
around platen or peel
roller. Carefully rem ove the backing paper. Make sure the
backing paper tears at the saw-toothed tear edge
when using backfeed and peel m ode.
Blank labels print or 750
series errors. Clean supply sensors.
W hen downloading a script,
the printer errors. Check the available flash m em ory. Form at f lash
m em ory or clear NVRAM.
After downloading a script,
the script does not appear
to be loaded. Try form atting flash m em ory, then download the script
again.
If you cannot fix a problem, call Technical Support.
E r ro r M e ss ag e s
You may receive the following types of error messages:
♦ Data Errors
♦ Communication Errors
Some errors numbered 400-438 and 500-574 are internal software errors.
Errors numbered 900-999 are hard printer failures. If you cannot clear an
error, turn off the printer, wait several seconds and then turn on the printer.
For a complete list of errors, refer to the optional Packet Reference Manual
available on our W eb site. Call Technical Support if you need additional
assistance.