ART Pro Audio DMV-Pro - Dual True-Stereo Effects Processor User Manual

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4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recommended as a

shipping carton. Put the packaged unit in another box for shipping. Print the RA number clearly on the outside

of the shipping box. Print your return shipping address on the outside of the box.

5) Include with your unit: a return shipping address (we cannot ship to a P.O. Box), a copy of your purchase

receipt, a daytime phone number, and a description of the problem.

6) Ship only your unit and its power cord (keep your manual!) to:

APPLIED RESEARCH AND TECHNOLOGY, INC.

215 TREMONT STREET

ROCHESTER, NEW YORK 14608

ATTN: REPAIR DEPARTMENT

RA# ____________________

7) Contact our Customer Service department at (716) 436-2720 for your Return Authorization number or

questions regarding technical assistance or repairs. Customer Service hours are 9:00 AM to 5:30 PM Eastern

Time, Monday through Friday.