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Diagnostic failure solutions – StorCase Technology SCSI-to-SCSI Single RAID User Manual

Page 68

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58

Appendix C - Troubleshooting

StorCase Technology, Inc.

DXIFS-160/RAID User's Guide - Rev. B00

Table C-1: POST Diagnostic Errors and Solutions

Diagnostic Failure

Solutions

IFS_58

Default hardware register

Replace the controller

1. Check the enclosure for a proper supply

of Vcc and +12V

2. Check for thermal problems in the

enclosure

3. Replace the controller

Default chip set register

Voltage/temperature

Local DRAM memory test

LVDS Bist

PCI configuration verification

Replace the controller

Replace the controller

Replace the controller

SCSI device SCB SRAM

SCSI device scratch RAM

I C chip

2

Replace the controller

Replace the controller

Replace the controller

1. Check the backplane and the enclosure

2. Replace the controller

Replace the controller

Cache memory

Programmable interval timer

Real-time clock chip

Battery

1. Reseat the DIMM to make sure that it is

properly seated

2. Check to see if approved DIMM is used

3. Replace the DIMM

4. Replace the controller

Replace the controller

1. Check the battery to make sure it is

properly connected

2. Check the battery cable to make sure it

is not broken

3. Replace the battery

4. Replace the controller