Diagnostic failure solutions – StorCase Technology SCSI-to-SCSI Single RAID User Manual
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Appendix C - Troubleshooting
StorCase Technology, Inc.
DXIFS-160/RAID User's Guide - Rev. B00
Table C-1: POST Diagnostic Errors and Solutions
Diagnostic Failure
Solutions
IFS_58
Default hardware register
Replace the controller
1. Check the enclosure for a proper supply
of Vcc and +12V
2. Check for thermal problems in the
enclosure
3. Replace the controller
Default chip set register
Voltage/temperature
Local DRAM memory test
LVDS Bist
PCI configuration verification
Replace the controller
Replace the controller
Replace the controller
SCSI device SCB SRAM
SCSI device scratch RAM
I C chip
2
Replace the controller
Replace the controller
Replace the controller
1. Check the backplane and the enclosure
2. Replace the controller
Replace the controller
Cache memory
Programmable interval timer
Real-time clock chip
Battery
1. Reseat the DIMM to make sure that it is
properly seated
2. Check to see if approved DIMM is used
3. Replace the DIMM
4. Replace the controller
Replace the controller
1. Check the battery to make sure it is
properly connected
2. Check the battery cable to make sure it
is not broken
3. Replace the battery
4. Replace the controller