Pitney Bowes DM550 Series - Manual (Page 163)

DM500™ and DM550™Series Digital Mailing System Operating Guide
SV61436 Rev. D 10-7
Envelope(s) getting
jammed (continued)
You are using envelopes that
have dimensions that are outside
the acceptable range. (continued)
To clear a jam from the transport deck:
1. Pull out on the transport release knob.
2. Remove the envelope.
3. If the jam occurred before the system
applied postage to the envelope, the sys-
tem will now print the postage on a tape.
4. Apply the postage tape to the envelope.
5. Push the transport deck back up until it
snaps into position.
6. Make sure the transport deck is level with
the feed deck.
7. Run a test pattern to make sure the print-
head isn’t damaged. Refer to the Printing a
Test Pattern
section in Chapter 9 in this
guide.
Envelope Feeding Problems
Description Possible Causes Solution
Transport Release Knob
Transport Deck