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14 fault finding, 1 preliminary fault finding, 3 diagnostic menu – Glow-worm Ultrapower sxi Range User Manual

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14 Fault Finding

Diagram 14.1

14.1 Preliminary fault finding

The following checks should be performed before proceeding

onto specific diagnostics:

• Check the external electrical supply to the boiler is on and

a supply of 230V is present at the ‘L’ and ‘N’ terminals at

the installer interface.

For access remove and open the electrical cartridge, see

diagrams 11.3. and 11.2.

Test at the ‘L’ and ‘N’ terminals on the installer interface,

refer to diagrams 11.2 and 14.1.

• Check the electrical installation and appliance, carry

out tests for earth continuity, polarity, short circuit and

resistance to earth, using a suitable multimeter.

An aid to test

Remove the tank module front panel to gain access to the

boiler module front panel securing screws, see diagram

13.1. Hinge down the control box and unclip the cover.

to gain access to the main PCB.

Carry out the tests at connector plug X17, see diagram

14.1. Check chassis earth at a bare metal point on the

boiler.

• Check that there is a gas supply to the boiler and the gas

service isolation valve is turned on, see diagram 12.1.

• Check pressure at the gas service isolation valve, refer to

section 12.6.

• Check that the heating system pressure indicates at least

1mb, if not, fill and vent the system as described in section

12.3.

• Check that all external controls are on.

• Check the functional flow diagram, 14.3.

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14.2 Fault Memory

The Fault memory stores details of the ten most recent faults.
To access this menu:
a) Press and hold ‘MODE’ for 5 seconds.
b) When the display shows a flashing ‘0’ press ‘MODE’

button.
c) Press a ‘+’ button to scroll back through the fault memory

(Position 1 is most recent), see fault memory display.
To exit this menu, press the ‘MODE’ button.

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Indicates

fault memory

position

Fault code

Fault memory display

14.3 Diagnostic Menu

The Diagnostic Menu provides the ability to view and change

certain parameters.

See Diagram 14.5 for available parameters.

To enter the diagnostic menu:

a) Press and hold the ‘MODE’ button for 5 seconds. The

display will change to flashing ‘0’.

b) Use the ‘+’ or ‘-’ buttons to scroll to 96 (This is the

installer level access password).

c) Press ‘MODE’ to confirm, see diagnostic display 1.

Use the ‘+’ or ‘-’ buttons to view the appropriate diagnostic

number, see diagram 14.4.

If necessary the values can be changed by:

a) Pressing the ‘MODE’ button.

b) The diagnostic value flashes, see diagnostic display 2.

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13451

c) Use the ‘+’ and ‘-’ buttons to cycle through available

values.

d) The change is saved by pressing ‘MODE’ once more.

(

NOTE: Only certain parameters can be adjusted)

To exit the diagnostic menu press and hold the ‘MODE’

button for 5 seconds.

Diagnostic

value

Diagnostic

number

Diagnostic display 1

Diagnostic display 2