StarTech.com SV1107IPEXT - Manual (Page 47)

Instruction Manual 43
TroubleshootingGeneral Operation
SV1107IPEXT is acting erratically:
Press and hold the Reset button for at least three seconds
My Virtual Media device is set to “read only” under Windows Vista™ and cannot be made
writable:
Due to Windows Vista™ security features, no data can be written to a Virtual Media device. Under
Windows 2000/2003/XP you have the option to make the Virtual Media device read only or read
/ write
The Java Applet
Java Applet will not connect to the SV1107IPEXT
1. Java Runtime Environment Version 6 Update 3 or higher must be installed
2. Close and restart the Java Applet
Java performance deteriorates
Exit the program and restart
National language characters don’t appear
When entering national language characters, If your keyboard is set to a non-English national
language layout, you must set the remote computer’s keyboard layout to English
When I log in, the browser generates a CA Root certificate is not trusted, or a Certificate
Error response
The certificate name is not found on Microsoft’s list of Trusted Authorities. The certificate can be
trusted.
For mouse problems, see Additional Mouse Synchronization Procedures