Microsoft Surface 3 - Manual (Page 32)

© 2014 Microsoft Page 32
Develop Deployment
Process
Start
NO
Deployment
Successful?
Import Deployment
Into Production
YES
NO
End
YES
Test Deployment
Deployment
Successful?
Pilot Deployment
(Limited Scope)
Production
Deployment
Figure 2.2: Process for Testing and Piloting a Deployment.
Pilot Deployments
Once you have tested your deployments in a lab or VM, it is a good idea to deploy into production on a limited basis.
Though lab testing can uncover many of the issues that would be faced by users, there may be unforeseen
circumstances that exist in your production environment. Some important considerations for sizing a pilot deployment
include:

Support staff
Whether it be to explain how the user interface has changed or a system crash caused by an unforeseen
incompatibility, the users of a new piloted operating system are likely to encounter issues requiring attention.
This increased need for support should be considered before deploying to users who might overwhelm support
staff.

Pilot scope
When selecting users for a pilot, it is important to consider which users would represent a reasonable facsimile