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L^tc^ular maintenance and troubleshooting – Brother INTELLIFAX 710M User Manual

Page 85

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l^tC^ULAR MAINTENANCE AND TROUBLESHOOTING

MACHINE ERROR XX and PRESS STOP KEY

Contact the Customer Service number listed on page 11-4.

NO RESPONSE/BUSY

The number you called does not answer or is busy. You may also have reached a number that is

not connected to a fax. Check the number and try again.

NOT REGISTERED

The One-Touch key or Speed-Dial number has no number assigned to it. You need to register a

phone number. (See page 4-4~7.)

PAPER ROLL EMPTY

The paper roll is empty. You need to replace it. (See page 1-2.)

PAPER SET ERROR

The paper roll is not set correctly. Try re-inserting it,

PRINTER FAULT

The recording head has overheated. Unplug the power cord and wait for 30 minutes.

PRINTER JAM

The faxpaper is jammed in the printer. Remove the jammed paper. (See page 11-3.) Thenre-insert
the fax paper. (See page 1-2.)

CLEAN UP SCANNER

The scanner is

dirty. Clean the sranner. (See page 11-2.)

SCANNER ERROR

Try to clean scanner and white tape. (See page 11-2.)
If you still get the scanner error, please contact the customer service numbers listed on page 11-
4.

Other Problems

When Dialing Doesn’t Work...
Yuu may have the wrong dialing mode. Change the TONE/PULSE setting . (See page 4-1.) You

may also want to check all the telephone line connections, such as to the handset and to the wall

jack. Check also that the power cord is connected. (See page 1-3.) Check by pressing HOOK to

see if dial tone is heard. Also try sending by using HOOK or the handset. Wait to hear fax tones

then press START.

Pool* Transmitting Quality
Someone may complain that faxes they receive from you are hard to read. Your resolution setting
may be inappropriate. Try the FINE or SUPERFINE settings and try the call again. Also, it is
possible that your scanner glass cover is dirty. (See page 11-2.)

Vertical Streaks When Receiving
You may get faxes with vertical streaks. The recording head on your machine may be dirty, or the

sender’s scanner may be dirty. Try cleaning the Print Head. (See page 11-1.) This can also be
checked by making a copy.

Horizontal Streaks
You may get a fax with horizontal streaks or with missing lines. This normally results from apoor
telephone connection. Ask the other party to send the fax again.

11-5