AERCO KC1000 Heater Mar 2011 - Manual (Page 116)

STANDARD WARRANTY:
Gas-Fired Water Heater
International, Inc.
Rev. 04/16/09 D102.1
CONDITIONS OF WARRANTY
Should an AERCO gas-fired (natural gas or propane only) water heater or hydronic boiler fail for any
of the above reasons within the specified time period from the date of original shipment(s), AERCO
shall at its option modify, repair or exchange the defective item. AERCO shall have the option of
having the item returned, FOB its factory, or to make field replacements at the point of installation. In
no event shall AERCO be held liable for replacement labor charges or for freight or handling
charges.
AERCO shall accept no responsibility if such item has been improperly installed, operated, or
maintained or if the buyer has permitted any unauthorized modification, adjustment, and/or repairs to
the item. The use of replacement parts not manufactured or sold by AERCO will void any warranty,
express or limited.
In order to process a warranty claim a formal purchase order number is required prior to shipment of
any warranty item. In addition, the returned item must include a Returned Goods Authorization (RGA)
label, attached to the shipping carton, which identifies the item's return address, register number and
factory authorized RGA number.
Warranty coverage for all components and equipment mentioned in said warranty are not valid unless
the water heater or hydronic boiler is started up by a factory certified SST (Service, Start-Up and
Troubleshooting) Technician and an AERCO start-up sheet is completed.
This warranty coverage is only applicable within the United States and Canada. All other geographical
areas carry a standard warranty of 18 months from date of shipment or 12 months from startup,
whichever comes first.