AERCO C-More Controls - Manual (Page 58)

APPENDIX B
TABLE B-1. BENCHMARK & KC1000 BOILER TROUBLESHOOTING TABLE – Continued
FAULT INDICATION PROBABLE CAUSES CORRECTIVE ACTION
LOW GAS
PRESSURE
1. Incorrect supply gas pressure.
2. Defective or incorrectly sized Gas
Supply Regulator.
3. Defective Low Pressure Gas Switch
1. Measure gas pressure upstream of the supply gas regulator with
the unit firing ensure it is 14” WC or greater.
2. Measure gas pressure downstream of the supply regulator with
unit firing and adjust the gas supply regulator to increase the
outlet gas pressure; if outlet gas pressure cannot be increased,
check the sizing of the Supply regulator.
3. Measure gas pressure at the low gas pressure switch, if it is
greater than 5” WC measure continuity across the switch and
replace if necessary.
LOW WATER
LEVEL
1. Insufficient water level in system
2. Defective water level circuitry.
3. Defective water level probe.
1. Check system for sufficient water level.
2. Test water level circuitry using the Control Box front panel LOW
WATER TEST and RESET buttons. Replace water level
circuitry if it does not respond.
3. Check continuity of probe end to the shell, change probe if there
is no continuity.
MODBUS COMM
FAULT
1. Boiler not seeing information from
modbus network
1. Check network connections. If fault persists, contact qualified
Service Personnel.
PRG SWTCH CLOSED
DURING IGNITION
1. A/F Valve rotated open to purge and
did not rotate to ignition position
2. Defective or shorted switch.
3. Switch wired incorrectly.
4. Defective Power Supply Board or
fuse
5. Defective IGST Board
1. Start the unit. The Air/Fuel Valve should rotate to the purge
(open) position, then back to ignition position (towards closed)
during the ignition cycle. If the valve does not rotate back to the
ignition position, check the Air/Fuel Valve calibration. If
calibration is okay, the problem may be in the Air/Fuel Valve or
the Control Box. Refer fault to qualified service personnel.
2. If the Air/Fuel Valve does rotate to the ignition position, check
the purge switch for continuity between the N.O. and COM
terminals. If the switch shows continuity when not in contact
with the cam, check to ensure that the switch is wired correctly
(correct wire numbers on the normally open terminals).
3. If the switch is wired correctly, replace the switch.
4. Check DS1 & DS2 LEDs on Power Supply Board. If they are not
steady ON, replace Power Supply Board.
5. Check “Heartbeat” LED DS1 and verify it is blinking ON & OFF
every second. If not, replace IGST Board.
B-8