COP-USA DVR5104DE-HWDWF - Manual (Page 75)

Mobile DVR User Manual
69
Appendix
Q5. Cannot find HDD
a. Connection problem. Please check the power and data cables.
b. The HDD is damaged. Change a new one.
Q6. Cannot record
a. Don't format HDD. Please format it manually first.
b. Don't enable record function or incorrect setup. Please refer to Chapter 5 Record search & playback and backup.
c. HDD is full and not enables recycle function. Please refer to 4.3 Record Configuration. Chang a new HDD or enable recycle.
d. The HDD is damaged. Change a new one.
Q7: How to deal with when MDVR starts, it displays “please wait…”all the time
a. Please check the connection of hard-disk cable and data cable and make sure they are well connected; If still not working,
please unplug them and then try re-plugging again;
b. It is forced to stop because hard disk has disabled track which causes the system checking hard disk cannot skip. Please
re-format the HDD or change another one.
Q8: How to input password and digital numbers
The method to input password and digital numbers is to click the box behind
password or items needing to input by numbers,
and then the small keyboard will appear. Please select number or letter to input (the initial password is 123456), or you can use
the digital keys in the front panel, or the digital keys on the remote controller.
Q9: Can the information be exported to an external Hard drive via USB?
Yes! you can export video files,configuration file and event files to an external hard drive via USB
Q10: From the External Hard Drive, can it then be uploaded to the server with a play back program to view on server ?
From the HDD of Mobile DVR, you can upload the video files to the server with a program called BackupServer, and you can play back
with another program called MVideoPlay,these two programs will be installed automatically when you install the MCMS software.
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