Fax reception (cont), Recording image is faint, Answering device – Panasonic KX-F2710NZ User Manual
Page 70: Messages in the mailbox do not play back, Copying, Copied image is distorted, Answering voice calls, Explanation of communication result on the report
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Troubleshooting and Maintenance
FAX RECEPTION (cont)
Recording image is faint.
—The sender transmitted a faint document.
Request them to transmit a clearer copy of the
document.
—The thermal head is dirty. Clean it {see page 73).
ANSWERING DEVICE
No voice messages have been recorded in the
ANS/FAX mode.
—The memory is full. Erase some or all messages
(see pages 36 and 61).
I cannot retrieve recorded messages from a
remote phone.
—Make sure that you use the remote ANS ID
correctly (see page 59). When you dial it, press
the buttons firmly.
Messages in the mailbox do not play back.
—You have programmed the mailbox password.
Press the password and then try again (see
page 55).
COPYING_______________
Dirty patterns or black line appear on the
copied documents.
—The glass or rollers on your unit are dirty. Clean
them (see page 73).
Copied image is distorted.
—The thermal head is dirty. Clean it (see page 73).
Explanation of communication result on the report.
When trouble occurs, the following messages may be printed on the transmission report and the journal
report.
PRINTED MESSAGE
CODE
MEANING
COMMUNICATION ERROR:
41-72
FF
•Transmission or reception error occurred. Try again or check
the other party.
DOCUMENT JAMMED:
•A document was jammed. Remove the jammed document (see
page 72).
JUNKMAIL PROH. REJECT:
•The unit rejected fax reception when the junk mail prohibitor is
activated.
NO DOCUMENT:
•The document was not fed into the unit properly.
NO RESPONSE:
40, 52
•TX mode—The receiving unit is busy or out of recording paper.
Try again.
• RX mode—The unit did not get a response from the
transmitting fax. May have also been a customer but then
decided to hang up.
PAPER JMMED:
•The recording paper was jammed.
PAPER OUT:
•The unit was out of recording paper.
PRESSED THE STOP KEY:
•The fax communication was interrupted because the STOP
button was pressed.
PRINTED OVERHEATED;
•Printer was overheated.
THE COVER WAS OPENED:
•The top cover was open.
OK:
• Fax communication was successful.
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