Welch Allyn Vital Signs Monitor - User Manual - Manual (Page 59)

Vital Signs Monitor 53
Warranty Information
Welch Allyn warrants the Welch Allyn Vital Signs Monitor, when new, to be free of defects in mate-
rial and workmanship and to perform in accordance with manufacturer's specifications for a period
of two years from the date of purchase from Welch Allyn or its authorized distributors or agents.
Welch Allyn will either repair or replace any components found to be defective or at variance from
manufacturer's specifications within this time at no cost to the customer. It shall be the purchaser's
responsibility to return the instrument to Welch Allyn or an authorized distributor, agent or service
representative. This warranty does not include breakage or failure due to tampering, misuse,
neglect, accidents, modification or shipping. This warranty is also void if the instrument is not used
in accordance with manufacturer's recommendations or if repaired by other than Welch Allyn or an
authorized agent. Purchase date determines warranty requirements. No other express warranty is
given.
Return the Instrument Registration Card
IMPORTANT!
Remember to submit the instrument registration card for warranty validation. Complete the
information and mail the pre-addressed card to Welch Allyn.
Service Information
Service Policy
All repairs on products under warranty must be performed or approved by a Welch Allyn Service
Center. Unauthorized repairs will void the warranty. Products out of warranty should be repaired by
qualified electronics personnel or a Welch Allyn Service Center.
Technical Assistance
If you have an equipment problem that you cannot resolve, call the Welch Allyn Service Center near-
est you for assistance. Technical service support is available to you by telephone on normal busi-
ness days at the phone numbers listed below.
If you are advised to return a product to Welch Allyn for service or repair, schedule the repair with
the service center nearest you.
Before returning a product for repair you must obtain authorization from Welch Allyn. An RMA
(Return Goods Authorization) number will be given to you by our service personnel. Be sure to note
this number on the outside of your shipping box. Returns without an RMA number will not be
accepted for delivery.