Welch Allyn Image Capture System - User Manual - Manual (Page 35)

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Review Draft Company Confidential Aug 24, 2004
Maintenance
Check all connection cables once a month for kinks, fraying, or other damage. Replace as
necessary.
Consult the accessory specific manual for the accessory care and maintenance.
Problem Solving
Problem Cause Solution
Installation program
cannot add files to
PC. User doesn’t have correct
permissions on operating
system. Contact your System Administrator to correct the
user permissions.
No Image or Bad
Image DV Converter not
configured properly. Verify that the number 2 and number 6 dip
switches on the DV Converter box are set to on
and all other dip switches are set to off.
Verify the DV Converter Input Select button is set
to analog.
Power up sequence was
done incorrectly. Turn on the the Video Colposcope and then the DV
Converter. Finally, boot up the computer. For best
results, leave the DV Converter powered on until
the computer is turned off.
User can’t save,
export, or copy the
images. User doesn’t have correct
permissions on operating
system. Contact your System Administrator to correct the
user permissions.
User can’t print the
image. Printer is not connected or
configured properly. Refer to your printer instruction manual to
properly connect the printer.
Printer is off or printer
failure. Verify printer is turned on.
Application password
doesn’t work. Password is case sensitive. Check the current status of the Caps Lock Key and
re-type the password.
Password updated and
forgotten or misplaced. See the System Administrator.