Troubleshooting – Thetford Tecma Easy Fit Eco User Manual
Page 12

Tecma EasyFit Owner’s & Installation Manual
12
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Troubleshooting
PROBLEM
CAUSE
ACTION/SOLUTION
Toilet does not flush or flush performance is poor
Waste tank is full
Empty waste tank before continuing to use toilet.
Clog at pump inlet
Clear clog. DO NOT flush foreign objects.
Solid object in macerator
DISABLE power. Attempt to remove object. If unsuc-
cessful, contact Thetford/ Tecma Service (1-800-521-
3032). DO NOT flush foreign objects.
Low voltage
Check that toilet supply voltage is 12V+/-2V (24V+/-
2V) AND that there is no more than a 10% decrease
in voltage when macerator is running. If voltage de-
creases more than this, there may be a wiring problem
in the boat.
Water does not enter bowl during flush or water add
cycle
Water supply line kinked or not connected
Check that supply line is properly connected to fresh
water supply. Check for kinks in the supply line.
No power to water pump
Check that fuse/circuit breaker has not tripped. Ensure
all electrical connectors to water pump are fully mated.
Water supply has been turned off
Open water supply valves or reconnect power to sup-
ply pump.
Solenoid not plugged into relay module (where ap-
plicable)
Ensure wiring harness to solenoid is fully connected.
Water continues dripping briefly into bowl after flush
cycle is complete
Toilet is installed below water line with vented loop in
water supply line
Normal operation – if only a small amount of water
drips from nozzle.
Bowl drains dry after flush
Water is siphoning out of bowl due to discharge hose
pulled down
Discharge hose
E
from macerator pump is
pulled down. Straighten
hose so that top of
discharge hose is in line
with toilet nozzle.
NOTE:
This Troubleshooting Guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions above do not resolve
the issue, it may be necessary to bring unit in for professional service. Thetford Customer Service – 1-800-521-3032 .
!
Hose and nozzle
must be level