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Troubleshooting – Thetford Tecma Easy Fit Eco User Manual

Page 12

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Tecma EasyFit Owner’s & Installation Manual

12

www.thetford.com

Troubleshooting

PROBLEM

CAUSE

ACTION/SOLUTION

Toilet does not flush or flush performance is poor

Waste tank is full

Empty waste tank before continuing to use toilet.

Clog at pump inlet

Clear clog. DO NOT flush foreign objects.

Solid object in macerator

DISABLE power. Attempt to remove object. If unsuc-
cessful, contact Thetford/ Tecma Service (1-800-521-
3032). DO NOT flush foreign objects.

Low voltage

Check that toilet supply voltage is 12V+/-2V (24V+/-
2V) AND that there is no more than a 10% decrease
in voltage when macerator is running. If voltage de-
creases more than this, there may be a wiring problem
in the boat.

Water does not enter bowl during flush or water add
cycle

Water supply line kinked or not connected

Check that supply line is properly connected to fresh
water supply. Check for kinks in the supply line.

No power to water pump

Check that fuse/circuit breaker has not tripped. Ensure
all electrical connectors to water pump are fully mated.

Water supply has been turned off

Open water supply valves or reconnect power to sup-
ply pump.

Solenoid not plugged into relay module (where ap-
plicable)

Ensure wiring harness to solenoid is fully connected.

Water continues dripping briefly into bowl after flush
cycle is complete

Toilet is installed below water line with vented loop in
water supply line

Normal operation – if only a small amount of water
drips from nozzle.

Bowl drains dry after flush

Water is siphoning out of bowl due to discharge hose
pulled down

Discharge hose

E

from macerator pump is
pulled down. Straighten
hose so that top of
discharge hose is in line
with toilet nozzle.

NOTE:

This Troubleshooting Guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions above do not resolve

the issue, it may be necessary to bring unit in for professional service. Thetford Customer Service – 1-800-521-3032 .

!

Hose and nozzle

must be level