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Voice control, Troubleshooting – Mercedes-Benz GL-Class 2012 COMAND Manual User Manual

Page 210

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Problem

Possible Cause/

Consequence

Suggested Solutions

A station list entry

is not recognized.

The voice tags for

the stations in the

address book do

not sound

sufficiently

different.

X

Save a speaker-dependent voice tag for the

station (

Y

page 192).

or

X

Give the “List station list” command.

The system reads out the station list.

X

Vehicles with Voice Control buttons on the

Multi-function Steering Wheel: Press

the ? button when the station you want is

read out.

or

X

Vehicles with Lever for Voice Control: Pull

the Voice Control lever toward you

The station is selected (

Y

page 196).

If you are making

speaker-

dependent voice

tags, the system

prompts you to

enter them several

times.

The two voice tags

differ from each

other.

X

Say the voice tag with the same intonation

both times.

Help Function

Voice control has a comprehensive help

function to assist the user.
The voice control help function provides:

R

general information about how best to

operate voice control

R

a list of the possible commands

“Help Voice Control”

You can use the “Help Voice Control”

command to obtain information about how

best to operate voice control.

“Help”

If you press the ? button and say the

command “Help”, you will receive help for the

application currently selected.

If you select the “Help” command during a

voice dialog, for example after the “Dial

number” command, you will receive help

explaining how the dialog continues.
You can also request the help function for a

specific system, for example with the “Help

phone” command.
If you have activated the help window, you will

see a selection of the possible commands on

the display (

Y

page 38).

208

Troubleshooting

Voice

Control

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