Introduction, Customer service and support – Elecraft KXPA100 Assembly Manual User Manual
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Introduction
This manual will guide you through assembly of your Elecraft KXPA100 amplifier.
The optional KXAT100 antenna tuning unit (ATU) fits inside the KXPA100 enclosure. If you purchased the
KXAT100, you’ll find complete instructions for installing it as you assemble the amplifier.
We’re confident that you’ll find the KXPA100 easy to build, even if you’ve had no prior kit-building
experience.
Every modern amplifier is complex, and the KXPA100 is no exception. All of the circuit boards have been fully
tested and aligned. No test equipment is required. Only a few hand tools are needed to assemble your kit (see
page Tools Required for Assembly on page 4).
The modules are shipped in ESD-safe bubble wrap and ESD-safe envelopes. Do not
handle them without first taking the ESD precautions listed on page 5.
Should you have difficulty, you'll have our full support via phone and e-mail. In addition, we hope you'll join
our growing and enthusiastic community of owner/builders via the Elecraft reflector.
Further information about the Elecraft KXPA100, including specifications, installation, and operation
instructions, can be found in the Owner’s Manual.
Customer Service and Support
Technical Assistance
You can send e-mail to
and we will respond quickly – typically the same day
Monday through Friday. If you need replacement parts, send an e-mail to
. Telephone
assistance is available from 9 A.M. to 5 P.M. Pacific time (weekdays only) at 831-763-4211. Please use e-mail
rather than calling when possible since this gives us a written record of the details of your problem and allows us
to handle a larger number of requests each day.
Repair / Alignment Service
If necessary, you may return your Elecraft product to us for repair or alignment. (Note: We offer unlimited email
and phone support, so please try that route first as we can usually help you find the problem quickly.)
IMPORTANT: You must contact Elecraft before mailing your product to obtain authorization for the
return, what address to ship it to and current information on repair fees and turnaround times. (Frequently we
can determine the cause of your problem and save you the trouble of shipping it back to us.) Our repair location
is different from our factory location in Aptos. We will give you the address to ship your kit to at the time of
repair authorization. Packages shipped to Aptos without authorization will incur an additional shipping charge
for reshipment from Aptos to our repair depot
.